Refund policy


At Clouded, we are on a journey to be as sustainable as possible. We want to reduce harmful activities, such as clothes waste and pollution, therefore, please check size guides and further photos of our products on our socials to try reduce exchanges of this nature.

We understand that something's don't always work out. Even though we hope you love your Clouded Label products, just as much as we do! But please, consider the environment and supporting a small business before returning and exchanging 

Exchanges and returns are available within 21 days of the order. However, the return postage will be at a cost to the customer. The items will need to be in unworn condition, with labels remaining and in original packaging. If you feel as though your product is eligible for a return, send us an email at and we can resolve the issue if possible.